One SDK. One line of code.
Pay as your customers talk.
Starter
- Chat only
- 500 conversations/mo
- Basic personas
- 7-day retention
- Theazo branding
- Voice SDK
- Behavioral tracking
- Insights
- Ask the Audience
- Cohorts
Grow
- Chat + Voice
- 3,000 conversations/mo
- Full persona engine
- Behavioral tracking
- Insights dashboard
- 90-day retention
- No branding
- Ask the Audience
- Cohorts
- Predictive models
Scale
- Everything in Grow
- 15,000 conversations/mo
- Ask the Audience
- Cohort Intelligence
- Predictive models
- API access
- Webhooks
- Unlimited retention
Enterprise
- Everything in Scale
- Unlimited conversations
- Custom voice clone
- SSO / SLA
- On-prem option
- Dedicated support
All plans include: one-line SDK install, persona engine, conversation memory, negative preference tracking
Need more? $0.03/chat · $0.15/voice beyond plan limits
Why we charge per conversation
Traditional SaaS
Charges per seat
10 employees × $30/seat = $300/mo
Empty seats cost the same as active ones. Shelfware.
Theazo
Charges per conversation
3,000 conversations × real value each
You only pay when customers are actually being served.
Every conversation does two things simultaneously:
Customer gets helped
- Questions answered
- Products recommended
- Issues resolved
- Memory across visits
Company gets smarter
- Preferences captured
- Intent signals logged
- Frustrations detected
- Personas built
The concierge works for the customer. The intelligence is a byproduct of genuinely helping — not surveillance.
What we believe
“Every company deserves to know their customers as well as a local shopkeeper knows their regulars.”
Our Principles
Your data stays yours
Each company's customer data is completely siloed. We never share data across companies. Your customers walked into YOUR store, not ours.
The concierge works for the customer first
If it doesn't genuinely help the person talking to it, we've failed. Intelligence is a byproduct of service, not surveillance.
Transparent economics
You can see our margins above. We don't hide behind "contact sales." If you can see the price, you can make the decision.
Compounding value
Every conversation makes the next one smarter. Month 1 personas are useful. Month 6 personas are indispensable. We're building memory, not metrics.
Where This Goes
- Chat + Voice concierge
- Real-time persona engine
- Company insights dashboard
- API platform — pipe persona data into your CRM, email, ad targeting
- Mobile SDK (React Native, Flutter)
- Webhook integrations (Slack, CRM)
- Predictive models (churn, LTV, next likely purchase)
- Industry templates (e-commerce, healthcare, fintech, hospitality)
- Real-time A/B on persona segments